Terms and Conditions

Welcome to Referral Book! As a division of Network Hub LLC, we welcome you to our site!

Please review the following Terms and Conditions (also referred to as “Agreement”) carefully. Referral Book is a unique membership business networking site which requires members to actively participate in generating referrals to our members.

This site is not a social media site! However, there are many social aspects that make our site unique and desirable for anyone who relies on referrals to generate income. We highly encourage the sharing of best practices, ideas and strategies to help each member generate the business they have always wanted. We also discourage members from posting non-business-related content on discussion boards and public chat rooms.

We are excited to have you consider becoming a member of our site and welcome you to our extended family!

Acceptance of User Agreement

By registering for an account, accessing Our website and content, or by accessing any services (also referred to as “Our Services”) You (also referred to as “Your” or “Member”) agree and are bound to the Terms and Conditions set out below. By registering for an account, you become a Member of Network Hub and agree that you (i) are at least eighteen (18) years of age, (ii) the information you upload including your name, email address, business address, phone number, industry classification and work completed is accurate,  (iii) you have read an understood this Agreement in its full entirety and (iv)  have entered into a legally binding Agreement with Our company (referred to as “Network Hub”, “Referral Book”, “We”, “Us” or “Our”) :

Network Hub, LLC.
dba Referral Book
PO Box 1066
Cypress, TX 77410-1066

If you are accessing the Services on behalf of a company, you are representing that you have the legal authority to bind the company to these Terms and Conditions and acknowledge that you individually, and/or as a company, are both are bound to this Agreement. If you DO NOT agree with these Terms and Conditions, DO NOT click on “Get Your Free Account Now” or accept an invitation to join a group.

Disclaimer

Disclaimer

REFERRAL BOOK MAKES NO GUARANTEE, REPRESENTATIONS OR WARRANTIES FOR THE DELIVERY, QUANTITY OR QUALITY OF REFERRALS MADE TO EACH MEMBER. IN ADDITION, WE DO DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS, INCLUDING WITHOUT LIMITATION, THE EFFECTIVENESS OF THE WEBSITE, ACCURACY OF DATA AND THAT YOUR USE OF THE SERVICE WILL NOT INFRINGE ON THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. WE HAVE NO OBLIGATION TO VERIFY THE IDENTITY OF THE MEMBERS SUBSCRIBING TO OUR SITE, UPLOADING CONTENT OR ADVERTISING SERVICES, NOR DO WE HAVE ANY OBLIGATION TO MONITOR THE USE OF SERVICES BY OTHER MEMBERS, VENDORS AND ADVERTISERS ON THE SITE; THEREFORE, REFERRAL BOOK DISCLAIMS ALL LIABILITY FOR MISUSE, ABUSE, RELEASE OF CONFIDENTIAL DATA OR THEFT OF YOUR POSTED INTELLECTUAL DATA.

REFERRAL BOOK DOES NOT GUARANTEE SERVICES WILL PERFORM AT ANY LEVEL AND WILL FUNCTION WITHOUT ERRORS OR INTERRUPTION. DO NOT RELY ON THE USE OF OUR SITE, CONTENT OR REFERRALS TO RUN YOUR BUSINESS. ALL PRODUCTS AND SERVICES MADE AVAILABLE FOR FREE OR SOLD ON OUR SITE IS OFFERED “AS-IS” BASIS. WE RESERVE THE RIGHT TO ALTER OUR SERVICE OFFERING, CHANGE PRICING, AND/OR DISCOUNTINUE SERVICES ALL TOGETHER; THEREFORE, WE RECOMMEND YOU RETAIN ALL RELEVANT DATA WHICH IS NECESSARY TO RUN YOUR BUSINESS ON YOUR OWN SERVER AT ALL TIMES. REFERRAL BOOK DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY SERVICE INTERRUPTION, CANCELLATION OR MODIFICATION OF THIS AGREEMENT OR FOR ANY OTHER REASON.

Neither Network Hub, Referral Book nor any of our subsidiaries, executives, directors, employees, shareholders, affiliated companies or vendors (“Affiliates”), shall be individually or collectively liable for any intentional or unintentional, direct, indirect, punitive or consequential damages for failure to perform, loss of use, profit or revenue arising out of your use from our Services.

Membership Services and Agreement

Membership Services and Agreement

In order to use Our Services, you must first become a member. To become a member, you must determine if you want to start your own group (Admin Account), or join an existing group (Paid Account). Although a free admin account may sound appealing, you should read the Admin Responsibilities section in detail before deciding which one is best for you.

Admin Account (free account): To set up a new group is free of charge and will remain free throughout the duration of Your Agreement. As an administrator, you will have the ability to set up your account in the following ways:

  1. Visible or Hidden – Your group name and members can be hidden or seen by the public.
  2. Open or Closed – As an “open” group, anyone who finds your group can join without an invitation. As a “closed” group, the admin has the authority to approve members before acceptance.
  3. Territory – While most groups will be set up using the local community (by zip code), some group administrators will want a larger reach (state or country). The admin will determine what is best for the group. Before you create an expanded territory group, you must understand that a majority of business owners cannot offer services outside of their local market and this selection could drastically reduce membership.

Once a group has been set up by an administrator, the options of visibility, open/closed and territory CANNOT be changed.

Admin Responsibilities: When you set-up a new group, you agree to become an Administrator of the group and have the responsibility to drive group membership, encourage group participation of shared best practices and refer quality leads to the network of members.

YOU ARE ONLY AUTHORIZED TO CREATE ONE (1) FREE ADMIN ACCOUNT. IF YOU HAVE BEEN FOUND TO VIOLATE THIS COMPANY POLICY, WE MAY GIVE YOU FIVE (5) BUSINESS DAYS TO CORRECT THIS ISSUE OR YOUR ACCOUNTS WILL BE CLOSED AND YOUR REMAINING GROUP MEMBERS WILL BE NOTIFIED OF YOUR REMOVAL. IN THE EVENT YOUR ACCOUNT HAS BEEN CLOSED FOR THIS REASON, THERE WILL BE NO REFUND OF MONIES OR COMPENSATION OF ANY KIND. THE MEMBER WHO HAS BEEN IDENTIFIED AS MOST ACTIVE WILL HAVE THE ABILITY TO CONVERT HIS OR HER MEMBERSHIP TO AN ADMIN ACCOUNT, BUT ONLY IF HE OR SHE DOES IS NOT AN ADMIN ON ANOTHER ACCOUNT.

Paid Account: In the event you choose to join an existing group, membership to Referral Book requires an account to be opened and either a monthly or annual fee for services be PAID IN ADVANCE. By becoming a Member of our site, you agree that We may store your payment information and that we may use that payment information to charge applicable membership fees as they become due, plus all related taxes, and to reimburse Us for all collection costs and interest for any overdue amounts. Your membership services will be AUTOMATICALLY RENEWED unless you close your account within 30-days before your next renewal period.

Changing Group Membership:  If you are unhappy with the performance of your group, you may opt to leave the group and join another. After electing to leave a group, your membership services will continue and will renew regardless of whether you have joined another group or not.

Joining More than One Group: While you may only have one (1) free Admin account; however, you do may join as many existing groups as a paid member desired. A Referral Requirement will need to be met in each group to continue membership. Select “My Dashboard/My Groups” to see all groups associations linked to your account.

Minimum Referral Obligation

Minimum Referral Obligation

The purpose of this site is to generate quality referrals (“Qualified Lead”) to each member. Your involvement in helping each member meet referral goals is essential to the success of the group. While we cannot guarantee that you will receive referrals from your group members, we can guarantee that you will be the only member in your group that will hold your industry classification1 and members who are not actively engaged in the participation to group activities can be removed from group membership.

WITH THE EXCEPTION OF ONE VACATION MONTH2, EACH MEMBER IS REQUIRED TO SUBMIT ONE “QUALIFIED LEAD” PER MONTH TO THE MEMBER GROUP.

Qualified Lead – A qualified lead is defined as a lead that is submitted to another member within the same group through the Referral Book referral system, that is accepted by the group member and identified as a qualified or good lead. Referred leads can be accumulated meaning, once a member has submitted 11 qualified leads to group members within a calendar year, he or she has met the Referral Obligations required by this Agreement.

Referring to Another Group – If there is not a member within your group who can service the needs for your referral candidate, it is highly recommended that you refer your candidate to another member outside of your group. This referral WILL NOT be considered for meeting your Minimum Referral Obligation; however, you will be given credit for the referral reflected on your Profile Page as a referral submitted and total value of referrals given.

1 – Some groups may be set up for the purpose of networking within the same industry classification. In these situations, referral obligations may not be required, and all group members may share similar career classification.

2- A vacation month allows each member to have one month per calendar year in which no qualified referral was submitted to another group member.

Code of Conduct

Code of Conduct

As a condition of membership, you agree to adhere to the following conduct policies at all times:

  1. Comply with all federal, state and local laws, without limitation including to privacy, intellectual property, tax, regulatory and export laws;
  2. Provide complete and accurate information when setting up and maintaining your account on our site;
  3. Use our services in a professional manner and support all members of the site in a way which is conducive to delivering quality leads on a frequent basis;
  4. Actively engage in the success of others and to be honest and ethical at all times;
  5. Post positive content which is free from remarks that can be construed as offensive, inappropriate, violent, libelous, politically motivated, obscene, pornographic or objectionable;
  6. Never collect, use, transfer or disclose personal information, including but not limited to, names, contact information and/or shared content for use outside of this site;
  7. Never upload content that may contain viruses, worms, code, or tracking information which could harm, destroy or violate our site, our affiliates, or any user of our services;
  8. Do not duplicate, modify, or attempt to copy the source code used to provide services to our members;
  9. Do not create false accounts, use bots to access (“scrape, spider or crawl”), any web pages or services contained on this site or any affiliate site;
  10. Do not attempt to connect to through application programming interface (“API”), or any other means, other than through your approved web browser or our mobile application, without the expressed written consent of Referral Book.

Copyright Information

Copyright Information

Any Documents and Materials on this server are copyrighted work of Network Hub, LLC (dba Referral Book) and/or its Members Documents and Materials contained/uploaded on this website are proprietary. The referralbook.com website, Referral Book mark, logo, Network Hub and any other owned, operated or controlled sites are protected by trade dress, trademark and other laws and may not be copied or imitated in whole or part.

Permission to use Documents and Materials is granted on a limited basis, provided that (a) all copyright notices is printed and appears on all copies, (b) such documents are for educational purposes only and do not constitute professional and/or legal advice, and (c) no modifications are made and use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible by law.

Privacy Policy

Privacy Policy

Your privacy is one of our highest concerns. Any sensitive information that you provide will be secured with all industry standard protocols and technology.

Certain information collected to register for an account include, but is not limited to: your name, company name, email address, business address, phone number and any information you include to identify your business to our online community. In addition, we receive and store your Internet Protocol Address (IP) of your server, your computer operating system and chosen browser. This information helps us identify you as an approved member and helps us improve our services. We would never sell or share your information with any third-party without your permission unless required by law.

Accounts that you create or join, will be set up as private or public. We cannot guarantee if you are a member of a private group that your information will not be disclosed or seen by another member, or by the general non-member population. Providing additional information is entirely up to you, but may be considered by most to be a good business practice and will better promote your business and gain referrals through our site.

Our credit card processing system utilizes the Braintree data encryption vault (a PayPal product) which is maintains the highest Level 1 PCI compliance standards and guidelines. We do not store your credit card information on Our servers and Braintree does not store raw magnetic stripe, card validation codes or PIN block data.  Cardholder data is managed in the Braintree Vault, using multiple encryption keys with split knowledge and dual control. For more information, visit: https://www.braintreepayments.com/features/data-security

We also ask that you pre-qualify the contacts before you upload names and personal information about others into our system. We will assume that you have the permission of every contact you upload into our system once submitted. We will store your uploaded contact into our data base and will send out requests via email or text notification to have them consider membership.

To improve your referral opportunities, we may request access to your social media platforms and/or third-party services to help you identify leads for your Referral Book network. By granting us permission to access to your contacts, you approve for us to maintain these contact records in our database for your behalf. You can remove your information, including your contact data base access at any time by accessing your Member Dashboard, or by sending us an email at support@referralbook.com.

Cashe, Cookies and Web Logs

Cache, Cookies and Web Logs

Like most websites, Referral Book uses cookies and web logs to improve your overall customer experience. By allowing us to store a small data file in your browser, our server will recognize you as an approved member and will improve the performance of our site.

Advertisements and Ad Networks

We may allow you and other businesses to advertise on our site through news feeds and page display ads. We do our best to make certain that advertisements are relevant to your business by using “target” profiles or “beacons” which match our members to vendors in our network. These web beacons may use information stored in your browser from sites you visit to provide anonymous information to display only relevant ads on your page. Referral Book will never provide information which personally identifies you to any advertiser nor any third party.

Termination

Termination

Member Initiated Termination: You may terminate your membership, with notice, for any reason at any time. Your notice must be made by cancelling your membership through your Member Dashboard. This cancellation will be effective on the next renewal date and no refund will be generated from this cancellation request. Although your request to terminate your account should be handled within 10-business days or less, we do recommend you cancel your account at least 30-days before your next renewal to avoid an additional renewal period.

Company Initiated Termination:  Referral Book reserves the right to terminate your membership services for any reason, at any time, with or without notice.

Common reasons for terminating or disabling your account includes, but is not limited to: (i) opening more than one (1) FREE Admin account for the purpose of avoiding membership fees or required referrals, (ii) providing false or inaccurate information in your account profile, (iii) violating our rules of conduct policy, (iv) infringing on intellectual property rights, (v) harassment of another member or Referral Book affiliate, or (vi) any other repeated behavior that is deemed contrary to purpose of the site. Terminating or disabling your access to our site and may also restrict your account from further future access to our any and all current and future services.

NOTE: If you do not meet the site “Minimum Referral Obligation”, you may be automatically removed from your group; however, your account will not be cancelled and will renew on your next renewal date and will continue until cancelled. It will then be your responsibility to either start your own group, join another group or request to be added back to your previous group. Your acceptance to be added to your previous group may or may not be approved by your group administrator; furthermore, if there is another member who is waiting for your industry classification to open (“Waiting List”), you may not have preferred rights to return to the same classification in that group.

Refund Policy

Refund Policy

We strive to keep our membership fees as low as possible while giving our customers an incredible tool to help their businesses grow. Unfortunately, we do realize that we will have unhappy customers from time-to-time, and if you are one of them, we want to hear from you! If you do cancel your account, we will send you a survey to find out if there is something we can do to improve our services in the future. You may also send us an email at feedback@referralbook.com at any time. However, we will not be able to grant a refund for services at any time.

ALL SALES ARE FINAL. THERE WILL BE NO REFUNDS FOR ANY REASON. ALL SERVICES SOLD ON OUR SITE IS SOLD AS-IS WITHOUT ANY GUARANTEE. BY MAKING A PURCHASE WITH REFERRAL BOOK, YOU ARE CONFIRMING YOU HAVE READ AND UNDERSTAND OUR NO REFUND POLICY.

If you cancel or chose to non-renew your membership, you may continue to use your services until the end of that membership period.

To cancel your account, you must log into “MY Dashboard.”

Dispute Resolution

Dispute Resolution

Any claim arising out of or related to your Membership Agreement shall be governed by the laws of the United States in the state of Texas, regardless of your country of origin. As a member using our services, you agree that to follow the Dispute Resolution Process described below:

  1. Within 30-days of the event which triggered your dispute, you must notify us in writing via email of details surrounding the event, including your name, contact information, relevant details surrounding your dispute and your desired solution to feedback@referralbook.com.
  2. If we cannot resolve your dispute to your satisfaction, you may request relief to resolve the dispute through binding, mutually approved and established Alternative Dispute Resolution (ALR) arbitration provider. The arbitration will be conducted through written submission, telephone or by video conference unless mutually there is a mutually agreed alternative method.

Assignment or Delegation

Assignment or Delegation

You may not assign or delegate your rights and/or obligations under this Agreement; however, we may freely assign your rights and obligations, fully or partially, with or without notice to you.

Entire Agreement

Entire Agreement

This Terms and Conditions Agreement constitutes the entire, complete and exclusive agreement between you and Referral Book. This Agreement supersedes all agreements, whether written or verbal by both parties. You may be also subject to additional terms and conditions that may apply when you use products and services from our affiliated vendors.

We reserve the right to modify the terms of this Agreement at any time. If you do not agree with these terms now, or any time in the future, you can terminate this Agreement pursuit to our Termination provisions identified above.